Use the information in this section to troubleshoot common problems and find answers for frequently asked questions. See also Troubleshooting monitoring in Logstash.

For issues that you cannot fix yourself … we’re here to help. If you are an existing Elastic customer with a support contract, please create a ticket in the Elastic Support portal. Or post in the Elastic forum.

Symptoms: There is no information about your cluster on the Monitoring page in Kibana.

Resolution: Check whether the appropriate indices exist on the monitoring cluster. For example, use the cat indices command to verify that there is a .monitoring-kibana* index for your Kibana monitoring data and a .monitoring-es* index for your Elasticsearch monitoring data. If you are collecting monitoring data by using Metricbeat the indices have -mb in their names. If the indices do not exist, review your configuration. For example, see Monitoring in a production environment.